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Splunk ITSI Content Pack for Shared IT Infrastructure Components

Splunk Labs
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Overview
Details
About 45% of all P1 issues are caused by issues outside of the application stack. They're caused by a failure or change somewhere within the services provided by IT for cross application, cross-department use.

The Content Pack for Shared IT Infrastructure Components supports approaches for mapping these dependencies within IT Service Intelligence (ITSI).

When you finish configuring your environment, your IT department will have a central view of all IT alerts, changes, and tickets. This information is reflected with the Service Analyzer and other dashboards. Use these dashboards to correlate shared IT issues with their impact on one or more business services.

The Content Pack for Shared IT Infrastructure Components is compatible with ITSI version 4.2.1 and later.

For detailed documentation, see About the Content Pack for Shared IT Infrastructure Components

Release Notes

Version 1.3.0
Oct. 1, 2019
Version 1.2.0
Sept. 24, 2019

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